customer

EP 189 – Lynda Decker – Increasing Your Firm’s Revenue with Top-of-the-Line Website Design

December 5, 2022 legalpodcast Content, Technology 0 Comments

Lynda Decker is the CEO and Owner of Decker Design, a legal sector-focused brand strategist and multidisciplinary designer whose work encompasses high-level website design, interactive communications, publications, and information graphics. With 26 years of experience in design, Decker comes to the table ready to transform outdated law firm websites into identities that amplify expertise through…

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EP 126 – Trevor Ewen – Finding Out if Your Firm Needs a Custom Software Solution

October 11, 2021 legalpodcast Technology 0 Comments

Trevor Ewen is the CEO of the Southport Technology Group, a custom software development firm. STG targets decent-size businesses that are tech-enabled with a fair amount of technology throughout their business, but not their primary focus. On This Episode, We Discuss… Finding the Need for Custom Software in Your Firm Making Customer Development Easier Isolating…

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EP 90 – Joey Coleman – Never Lose a Client Again – The Distinction Between Customer Experience and Customer Service

February 1, 2021 legalpodcast Business Development, Content, Marketing 0 Comments

Joey Coleman is a former criminal defense attorney and author of “Never Lose Another Customer Again: Turn Any Sale into a Lifelong Loyalty in 100 Days”. Joey has since been helping organizations retain their customers and is now a full-time speaker, writer, and consultant on customer experience. To learn more about Joey and his many…

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