customer

EP 126 – Trevor Ewen – Finding Out if Your Firm Needs a Custom Software Solution

Trevor Ewen is the CEO of the Southport Technology Group, a custom software development firm. STG targets decent-size businesses that are tech-enabled with a fair amount of technology throughout their business, but not their primary focus. On This Episode, We Discuss… Finding the Need for Custom Software in Your Firm Making Customer Development Easier Isolating…

Read More

EP 90 – Joey Coleman – Never Lose a Client Again – The Distinction Between Customer Experience and Customer Service

Joey Coleman is a former criminal defense attorney and author of “Never Lose Another Customer Again: Turn Any Sale into a Lifelong Loyalty in 100 Days”. Joey has since been helping organizations retain their customers and is now a full-time speaker, writer, and consultant on customer experience. To learn more about Joey and his many…

Read More